Privacy Policy
Draft policy — merchant review required before publication. The merchant must confirm the operational settings and applicable terms before accepting orders. This text is a suggested draft, not a legal-compliance guarantee.
Your information, handled clearly.
How storefront, cart, checkout, and inquiry information may be used, and how to contact METALLIC GIRAFFE about privacy.
Draft for merchant review. The merchant must confirm the effective date, actual data practices, enabled services, and applicable disclosures before publishing. This draft concerns the store operated under the METALLIC GIRAFFE name by METALLIC GIRAFFE, LLC.
Information on this website
This store uses Shopify for its storefront, shopping cart, checkout, and related order features. Depending on features enabled and how you use the store, information may include cart and order details, contact and delivery information, payment-related transaction records, account information if accounts are enabled, and device or browsing information such as IP address, browser details, and cookies or similar technologies. Shopify and the payment services involved handle checkout and payment information according to the applicable service arrangements. Do not send payment-card details to our support email.
The contact page uses Shopify's native contact form. Shopify processes submitted contact details and the message; routing depends on the merchant's store notification email settings, which the merchant must configure and test. A successful form response is not proof that the merchant's inbox received or read the message. The wholesale inquiry form instead prepares a draft in your email application. Review it and send it there; preparing a draft does not send an inquiry automatically. Your email application and providers handle drafts and transmission according to their settings. Both inquiry channels are separate from Shopify cart, checkout, and any customer-account or order functions that the merchant enables.
When you contact us
If you send an inquiry, the business receives the information you include, such as your name, email address, store details, product interests, message, or delivery location. We use it to respond, discuss an order or business relationship, and maintain relevant correspondence. Please do not include payment-card numbers, passwords, or unnecessary sensitive information.
Technical records and third-party links
Shopify, hosting infrastructure, and any services enabled by the merchant may process technical records for store operations, security, and the services they provide. Cookies and similar technologies may support storefront, cart, and checkout features. The merchant must audit actual analytics, advertising, tracking, apps, pixels, and third-party integrations, describe their purposes and recipients, and configure applicable consent or opt-out controls before publication. This draft does not assert that the live Shopify store has no analytics or advertising technologies.
Instagram and map links open external services whose privacy practices apply when you visit them. Product and editorial images may be delivered by Shopify's content delivery network or other infrastructure actually configured for the store. The merchant must confirm the relevant service providers and any additional disclosures.
Sharing, retention, and security
Business correspondence and order information may be processed by mail providers, Shopify, payment providers, delivery services, and other service providers necessary to operate the store, respond to a request, or fulfill an order. Information may be disclosed where legally required. The merchant must confirm and disclose actual sharing, any sale or sharing as defined by applicable law, international transfers, and the applicable contractual or legal safeguards. Do not infer a verified no-sale claim from this draft. Retain information only as needed for the relationship, lawful records, and legitimate operational requirements; the merchant must define the actual retention practices. Internet transmission cannot be guaranteed completely secure.
Your choices
You can choose whether to send an inquiry or place an order. Contact us to request access, correction, or deletion of personal information, subject to applicable law and recordkeeping obligations. Privacy rights, consent controls, and any required opt-out procedures depend on the applicable jurisdiction and the services actually enabled; the merchant must confirm them before publication. Sending a product or wholesale inquiry alone does not authorize marketing enrollment. Any separate marketing signup must clearly describe the applicable choice.
Children
Forms and business inquiries are intended for adults. We do not knowingly request personal information from children under 13. If you believe a child has sent personal information, contact us so it can be reviewed and appropriately removed.
Contact
METALLIC GIRAFFE, LLC
4552 RYBOLT RD., CINCINNATI OH 45248
[email protected]
+1 (513) 922-5926