Terms of Service
Draft policy — merchant review required before publication. The merchant must confirm the operational settings and applicable terms before accepting orders. This text is a suggested draft, not a legal-compliance guarantee.
Straightforward website terms.
Terms for browsing, Shopify cart and checkout, product inquiries, and separately agreed wholesale orders.
Draft for merchant review. The merchant must confirm the effective date and applicable terms before publication. This store is operated under the METALLIC GIRAFFE brand by METALLIC GIRAFFE, LLC.
Using the site
Use this site lawfully and do not interfere with its operation, attempt unauthorized access, or submit misleading inquiries. Forms and order discussions are intended for adults with authority to act for themselves or their businesses.
Catalog information
Product names, supplied descriptions, photographs, options, and prices help you review products. Details may need confirmation and may contain errors. Photos do not establish dimensions, materials, safety certification, age suitability, or current stock. Purchasable availability is governed by the live Shopify inventory settings. Do not assume an unavailable item can be ordered; contact us about missing specifications or possible future supply.
Review the currency, actual item prices, applicable taxes, shipping charges, and total displayed at checkout. Prices are shown in US dollars unless another supported currency is explicitly displayed. If a product or pricing error is identified, we will communicate the correction and handle any affected order in accordance with the applicable terms and legal rights; a correction does not establish that a payment was completed.
Cart, checkout, and separate inquiries
The Shopify cart holds selected items for review and is not a stock reservation or proof of payment. When the merchant enables and verifies checkout and payment settings, retail purchases use Shopify checkout and the payment options actually displayed there. A checkout attempt is not a successful order or payment: rely on the actual confirmation and recorded status. The contact form uses Shopify's native submission; routing depends on the merchant's notification email settings, and a successful form response does not prove inbox delivery or that the message was read. The wholesale form instead prepares an email draft that you must review and send in your email application; preparing it does not automatically send an inquiry. Neither form submits retail checkout, creates a wholesale account, automatically accepts an order, or guarantees a response deadline. Wholesale supply, pricing, payment, delivery, and return conditions must be agreed separately.
Product and image rights
The METALLIC GIRAFFE name identifies the business operating this site. Third-party product names and marks, where present, belong to their respective owners. Their presence does not by itself mean that this business is the manufacturer or an authorized distributor. Do not reproduce site text or images without the necessary rights or permission.
External links and email
Links to Instagram, maps, or other external sites are provided for convenience. Their operators control those sites. Email inquiries rely on your email application and providers; check your recipient, contents, and attachments before sending.
Returns and cancellations
Read the Returns & Exchanges page and the applicable conditions before completing checkout. If the conditions are unclear, contact us before ordering. Nothing in these terms removes rights that cannot be excluded under applicable law.
Availability and liability
We aim to present usable information but do not guarantee continuous website access or error-free browsing. Store information is not professional safety, legal, or medical advice. Product use must follow the manufacturer's instructions. These terms do not exclude liability or remedies that cannot lawfully be excluded. The merchant must obtain any necessary legal review and confirm all applicable consumer terms before publishing this draft.
Changes and contact
Website information and these terms may be updated. Changes do not replace the terms already agreed for a confirmed order without a lawful basis and any required agreement. Direct website questions to [email protected], METALLIC GIRAFFE, LLC, 4552 RYBOLT RD., CINCINNATI OH 45248, +1 (513) 922-5926.